Booking and Cancellation Policy

We require 24 hours notice to cancel or re-schedule appointments or a 50% charge will be made – all treatments over 2 hours require 50% deposit – clients who arrive late will only receive the remaining time of their appointment – we regret that it may be necessary to treat appointments as cancelled for clients arriving more that 15 minutes late…

Refreshments

Refreshments are always available – filter water – herbal tea – coffee – juices, please ask at reception…

Data Security

All details given are kept secure and are in the strictest confidence…

Gift Wrapping

It is our pleasure to gift wrap your purchases…

Gift Vouchers

Gift Vouchers make a delightful gift and are available for purchase by treatment or monetary value…

Mobile Phones

We respectfully request that all mobile phones be switched off during your visit to the salon…

Valuables

Some treatments require the removal of jewellery which will be stored safely in your room – please ensure you retrieve all your valuables before leaving the premises as we cannot be held responsible for lost items…